UX/Ui Project
My Team :
Sharayu Deshmuk, Abdulrahman
My Contribution :
Research, User interviews, Ideation, Concept development, Information flow
Opportunity :
To develop an application that assists users' while they seek to fulfill any specific medical activity/need
Goal:
Design a mobile application that searches for doctors/specialists by location and/or by name on users request. User research required the application to include verified user reviews of doctors and a discussion platform for users.
Methodology
Research
Ideation
User flow
Wireframes
Prototype
Research
User interviews and surveys
Participants : 26
Group 1 : 18 - 20
College students
Single
Group 2 : 30 - 50
Working class people
Married
Findings & Ideation
want to view doctor’s daily/weekly appointment time-slots before scheduling
92%
of our users have changed their doctors as they were not satisfied with the service
69%
want to view the doctor’s background information (Academic and personal)
96%
User Goals :
Viewing the doctor's background & users' reviews, decreasing wasting time, chat with other patients and view
User Personas
Kyle Romain
" I want to be able to chat with other users about general problems and experiences, both health related and doctors' review related "
American
Philadelphia
Professor
Traveller, Beer lover, social, innovator
GOALS
1. Wants to discover more walk-in clinics
2. Automated reminders of appointments
3. Reduce wait times in clinics
FRUSTRATIONS
1. Has trouble findings reviews of doctors
2. Has a hard time keeping track of appointments
3. Wants to avoid travelling far to get medical assistance
69%
GOALS
1. Wants to discover more walk-in clinics
2. Automated reminders of appointments
3. Reduce wait times in clinics
FRUSTRATIONS
1. Has trouble findings reviews of doctors
2. Has a hard time keeping track of appointments
3. Wants to avoid travelling far to get medical assistance
Spanish
Spain
Student
Inquisitive, Athlete, passionate
Ryan Garcia
" I want to see reviews of other verified users. I want to avoid waiting at clinics. "
User Flows
Wireframes
