UX/Ui         Project

My Team :

Sharayu Deshmuk, Abdulrahman

My Contribution :

Research, User interviews, Ideation, Concept development, Information flow

Opportunity :

 To develop an application that assists users' while they seek to fulfill any specific medical activity/need

Goal:

Design a mobile application that searches for doctors/specialists by location and/or by name on users request. User research required the application to include verified user reviews of doctors and a discussion platform for users.

Methodology

Research 

Ideation

User flow

Wireframes

Prototype

Research

User interviews and surveys

Participants    :   26

Group 1 : 18 - 20

College students

Single

Group 2 : 30 - 50

Working class people 

Married

Findings & Ideation

 want to view doctor’s daily/weekly appointment time-slots before scheduling

92%

 of our users have changed their doctors as they were not satisfied with the service

69%

 want to view the doctor’s background information (Academic and personal)

96%

User Goals :

Viewing the doctor's background & users' reviews, decreasing wasting time, chat with other patients and view 

User Personas

Kyle Romain

" I want to be able to chat with other users about general problems and experiences, both health related and doctors' review related "

American

Philadelphia

Professor

Traveller, Beer lover, social, innovator

GOALS

1. Wants to discover more walk-in clinics

2. Automated reminders of appointments

3. Reduce wait times in clinics

FRUSTRATIONS

1. Has trouble findings reviews of doctors 

2. Has a hard time keeping track of appointments 

3. Wants to avoid travelling far  to get medical assistance

69%

GOALS

1. Wants to discover more walk-in clinics

2. Automated reminders of appointments

3. Reduce wait times in clinics

FRUSTRATIONS

1. Has trouble findings reviews of doctors 

2. Has a hard time keeping track of appointments 

3. Wants to avoid travelling far  to get medical assistance

Spanish

Spain

Student

Inquisitive, Athlete, passionate 

Ryan Garcia

" I want to see reviews of other verified users. I want to avoid waiting at clinics. "

User Flows 

Wireframes 

Home
Home
press to zoom
Specialist
Specialist
press to zoom
List
List
press to zoom
Doctor
Doctor
press to zoom
Register
Register
press to zoom
group
group
press to zoom
Chat
Chat
press to zoom
Book appointment
Book appointment
press to zoom
1444.png
14414.png
newlist.png
newconfirm.png
newboyana.png

Prototype 

User flow