UX/Ui         Project

My Team :

Sharayu Deshmuk, Abdulrahman

My Contribution :

Research, User interviews, Ideation, Concept development, Information flow

Opportunity :

 To develop an application that assists users' while they seek to fulfill any specific medical activity/need

Goal:

Design a mobile application that searches for doctors/specialists by location and/or by name on users request. User research required the application to include verified user reviews of doctors and a discussion platform for users.

Methodology

Research 

Ideation

User flow

Wireframes

Prototype

Research

User interviews and surveys

Participants    :   26

Group 1 : 18 - 20

College students

Single

Group 2 : 30 - 50

Working class people 

Married

Findings & Ideation

 want to view doctor’s daily/weekly appointment time-slots before scheduling

92%

 of our users have changed their doctors as they were not satisfied with the service

69%

 want to view the doctor’s background information (Academic and personal)

96%

User Goals :

Viewing the doctor's background & users' reviews, decreasing wasting time, chat with other patients and view 

User Personas

Kyle Romain

" I want to be able to chat with other users about general problems and experiences, both health related and doctors' review related "

American

Philadelphia

Professor

Traveller, Beer lover, social, innovator

GOALS

1. Wants to discover more walk-in clinics

2. Automated reminders of appointments

3. Reduce wait times in clinics

FRUSTRATIONS

1. Has trouble findings reviews of doctors 

2. Has a hard time keeping track of appointments 

3. Wants to avoid travelling far  to get medical assistance

69%

GOALS

1. Wants to discover more walk-in clinics

2. Automated reminders of appointments

3. Reduce wait times in clinics

FRUSTRATIONS

1. Has trouble findings reviews of doctors 

2. Has a hard time keeping track of appointments 

3. Wants to avoid travelling far  to get medical assistance

Spanish

Spain

Student

Inquisitive, Athlete, passionate 

Ryan Garcia

" I want to see reviews of other verified users. I want to avoid waiting at clinics. "

User Flows 

Wireframes 

Prototype 

User flow 

Call

(M) : 215-917-7804