Type of Industry

Federal Agency

Domain

Tech

Project Introduction

Identity Management System (IMS) provides a one-stop solution and an intuitive User interface for user authentication and to help administrators manage user related controls, queries, roles and policies

Who

Internal GPO users and External Users (Contractors and Vendors)

What

IMS provides a one-stop solution and an intuitive User interface for user authentication and to help administrators manage user related controls and queries

Why

No existing solution for integrating all GPO applications and consolidating the security through one gateway

Problem Statement

In many organizations, users are granted more access privileges than they need to perform their functions. Attackers can take advantage of compromised user credentials to gain access to organizations' network and data. Using identity management, organizations can safeguard their corporate assets against many threats including hacking, ransomware, phishing and other malware attacks.

My Role

Work directly with the product owner and IT director to build the design roadmap strategy.

Conduct user research, create wireframes, present design work, and perform UI and Interaction design.

Collaborate with company advisors to define the UX strategy.

Work Duration: 1 year

Approach

The first version of the MVP has already been built and the problem statement has been defined. Our strategy was to first understand the business goals, company's vision, and user pain points before heading into the current app design critique session.